PRIVACY POLICY – HI NATCOM

This Privacy Policy sets our policies with respect to information including personally identifiable data (“Personal Data”) and other information that is collected from you when using the Hi Natcom App. If you have any questions or comments, please contact our support team. Thank you for being a part of the NATCOM community

I. Purpose of the collection

Hi Natcom uses information provided by the User to:
  • Providing services related to Service to Users.
  • Preventing the User’s account destruction or fraudulent activities of the User.
  • Communicating and dealing with Users in special cases.
Not to use the User’s personal information other than for the purposes of confirming and contacting the Service, including but not limited to: (i) storing information and performing internal management tasks; (ii) improving the quality of the service the User is using; (iii) notice of preferential policies and promotions for Natcom service; (iv) develop other service packages related to Natcom service; (v) support Users to use the facilities of Natcom service; (vi) support Users in responding to their complaints as quickly as possible or at the request of the User.

II. Scope of using information

1. The data collection includes: email, phone, User’s address, location. This is the information that Natcom needs the User to provide mandatory and accurate when registering to use the service and Natcom contacts for confirmation when the User registers to use the service on the app to ensure the interests of the Users.
2. The Users will be solely responsible for the accuracy, confidentiality, and storage of all use of the service under their registered name, email box. In addition, the User has the responsibility for promptly informing Natcom of any unauthorized use, abuse, breach of security, and retention of a third party’s registered name and password (if any) for take appropriate measures.

III. Information storage time

The User’s personal data will be stored for a certain period of time until the User terminates the use of Natcom’s services or upon the User’s request to terminate the storage or for a long time if required by law, whichever comes first. In all other cases, the User’s personal information will be kept confidentially on Natcom’s servers.

IV. Changes to this privacy policy

The offered services may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. Accordingly, we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice.

Contacting Us

If you have any additional questions or concerns about this Policy or our information practices, please feel free to contact us at any time via Email:

Customercare@natcom.com.ht

Customers service Hotline:
111/110(+509) 2222 8888